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Improvements to email recipient suggestion


HHH
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When you send an email from within a request we would like the following improvements to the selection lookup list for email addresses.
1. allow filtering for customer organisation only
2. Order contacts alphabetically
 

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Hi @HHH

Thanks for your post.

2 hours ago, HHH said:

Order contacts alphabetically

When I look at the list of contacts when adding someone to the To: field, they are listed in alphabetical order based on the first name.   Are you looking to have it ordered by a different field?  Or am I looking at the wrong place?

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Hi @HHH

On 2/8/2022 at 7:13 AM, HHH said:

1. allow filtering for customer organisation only

I just wanted to confirm if when you say customer organization that you are referring to contacts and organizations that are external to your business.  Having done a test, I have found that you can type the name of the organization within the To: field and it will show you all the contacts for that organization. It this the type of thing you were looking for? 

image.png

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