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Some Users working remotely via VPN unable to access Service Manager

Adrian Simpkins

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Hi All,

I have 2 or 3 Users who are having intermittent issues connecting to Service Manager when working off site. When they are on site the issue appears to go - they are getting the below message This mdh-p01-api.hornbill.com page can't be found.

Is this related to the UI change at all as only started occurring after that went live

Many thanks


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