lee mcdermott Posted February 5, 2021 Share Posted February 5, 2021 Hi, i have created a new change process and want to be able to test it. however at preset settings are as below - so when selecting a change everyone uses the same RFC proc cap and BP. Is there any way to add or enable myself to be able to select log a change and be directed to a new procap and BP with out affecting the above so everyone else continues using the current one until I have thoroughly tested the new one? I have created a test area (test service only I have access to) and tried adding the new procap and bp to a new form, but due to the fields required to complete the form it needs to be loggged via the servie desk rather than via the portal otherwise it misses some of the required questions you need to answer. i cannot see how or where I can start or access the new form? The log a request button currently starts a proccap form that then does a switch capture to various other forms depending on the service selected during logging. Ive tried doing a switch capture to the new rfc proc capture which sort of works (it means I have to answer various questions before i even switch to my rfc form which is not ideal but then it also seem to pick up the wrong BP as well? Any help or guidance ideas anyone? many thanks lee Link to comment Share on other sites More sharing options...
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