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Tasks management

Robert Charlton

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Not sure if this has already been covered but we would like to request the following enhancements to Hornbill Service Manager

1) The ability to add notes to a task without completing it so one task can be used to track details and feedback into the timeline

2) A task timeline to record these notes - timeline updates

3) A "Last-Updated" field (similar to what we see in Service Manager)

4) The task update to appear as a post within the timeline of the related entity automatically (if possible - if not, the activity would always display the timeline regardless of where it is being viewed)



Many thanks

Rob Charlton

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