Mark (ESC) Posted October 26, 2020 Share Posted October 26, 2020 Probably an easy answer, but I am unable to find it. I have created a new 'Progressive capture' and I want to use that to capture the details when raising a ticket from the Employee Portal. Where do I reference the new progressive capture to the Employee Portal. Link to comment Share on other sites More sharing options...
Jeremy Posted October 26, 2020 Share Posted October 26, 2020 @Mark (ESC) this is in the Service Portfolio where you can chose the default workflow for the service or the CI (below is the one to change the CI in a Service Request) 1 Link to comment Share on other sites More sharing options...
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