Mailbox not receiving emails since latest update

[Ann-MarieHolloway]

Good Afternoon,

Our Service Manager mailbox doesn't appear to be receiving emails.  I can see the last one was received at 17:25 on 12/08/20.

Not sure if it's something to do with yesterdays update so wanted to check here first.

Thanks all

[Keith Stevenson]

Ann,

Thanks for the post. It would appear that your IMAP account for your email can no longer log in (This is for Office365). You will need to contact the Admin of this.  We can also confirm that the issue started occuring before the update last night and that all other Office365 users appear to have no problems. 

Kind Regards

Keith Stevenson