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Email sending problem


Alberto M
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Hi all.

Is there someone experiencing problems when sending emails from within requests? We have been having problems for a few hours when several users are unable to send emails from within requests and are getting the following message.

downloadOriginalImage.php?commentid=urn:buzz:comment:a71ae487-96fe-42d5-9ddc-1c180c43c505&accessToken=&APIKEY=null

I've checked this with our infrastructure team manager and he told me that this is not being caused by any of our security or privacy tools.

Any feedback will be useful.

Thanks

Alberto

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@Deen, apparently this was a temporary issue, as the same colleagues are now able to send emails. And they said that it was with any email messages. Meanwhile, I'm waiting for a response from our offshore team regarding any security/privacy filters that had been activated, as this issue was detected only with our offshore staff.

 

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  • 2 weeks later...

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