Human Task Reason added to Email Template

[Sean Teehan]

Hi,

 

I have been looking to add the "Reason" entered into a human task to an email template after the task has been completed. I see there is an enhancement to have the Human task outcome linked to a custom field but is there a way to get this without the custom field?

Thanks,

Sean

[Steven Boardman]

Hi @Sean Teehan it is not possible to do that i'm afraid. 

In the email template, you will set up the variables you want to inject and it is not possible to know which task id reason you want to use when you are configuring the email template, hence the option to write a task reason, or other values to a custom field and then use the custom field variable in your email templates. 

Thanks

Steve