Carl Tovey Posted November 5, 2019 Share Posted November 5, 2019 Hi We have raised a "known issue" request. When someone raises a new ticket in the employee portal with the keyworrds from the issue, the notification is shown, but no cases. Please help Link to comment Share on other sites More sharing options...
Steven Boardman Posted November 5, 2019 Share Posted November 5, 2019 @Carl Tovey i have been able to replicate this, i have asked the dev team to take a look and we'll feedback 1 Link to comment Share on other sites More sharing options...
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