Mark Priest Posted September 25, 2019 Share Posted September 25, 2019 Hi I have a business process that runs a couple of manual tasks. 1 task needs to be completed by the Service Desk team before it then gets assigned to the Telecoms team. However the assigned team stays at the Service Desk when viewing the ticket. The manual task however shows that the ticket has been moved to Telecoms and also the "My Activities Tab " shows the assigned task under the correct team. Is there something I could be missing in the process. I have set the manual tasks for each team and also done an automated assign after one task is completed after a check. Link to comment Share on other sites More sharing options...
Mark Priest Posted September 25, 2019 Author Share Posted September 25, 2019 Fixed this as didnt realise the team was missing in supporting teams 1 Link to comment Share on other sites More sharing options...
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