Jump to content

Live chat configuration info required

lee mcdermott

Recommended Posts


We are considering trying the Live chat. However initially we want to use it as part of a project for the roll out of a new service.


As such is it possible to enable Live Chat so that it is only available from the user portal for a individual service? So for example when logging into the portal and then selecting a particular service the live chat would then be available?


My concern is if live chat became available for all services for all users they would start using it  for normal BAU issues which we don't want initially.


I assume we could just assign the correct role to those people involved in the project - would this mean only they could see the chat window when they log in?

However if it was possible to make it visible by accessing certain services we could then slowly rollout it out to more people.


any help or info would be most appreciated.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...