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Report Select Distinct values


Joyce
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Hi,

I  need to create a report for active, 'onhold' tickets, with the  current 'onhold sub-status'. I have join Request table with h_buz_activities and h_sys_accounts ( As I also require customer account division which is recorded on customer profile).

With the Buz activities table, as a ticket can be onhold multiple time, I am getting  multiple details for one ticket. How can I filter to show distinct request ID details, with the last 'Onhold sub-status'?

 

Thanks.

 

Regards,

Joyce

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