gwynne Posted April 30, 2019 Share Posted April 30, 2019 Hello So I have the below setup in the progressive capture, this capture I am testing with as you can see the Change type before pressing the Test(eee) button is Emergency However soon as I click it it does not retain the info and makes it go into a no change type I can go back and select it but no matter where I put that in the progressive capture it seems to skip that form and I need it to retain the info Link to comment Share on other sites More sharing options...
James Ainsworth Posted May 1, 2019 Share Posted May 1, 2019 Hi @gwynne I have managed to set up a progressive capture that experiences the same thing that you are showing here. I have asked the development team to have a look. I'm also going to see if there is something I'm missing that can be used as a workaround. Regards, James Link to comment Share on other sites More sharing options...
Victor Posted May 2, 2019 Share Posted May 2, 2019 @gwynne - in the support request you raised I advised of the circumstances of the issue occurring and provided a solution for you... Link to comment Share on other sites More sharing options...
James Ainsworth Posted May 2, 2019 Share Posted May 2, 2019 We have also provide a fix to the initial scenario which should be available in the next Service Manager update. Link to comment Share on other sites More sharing options...
gwynne Posted May 15, 2019 Author Share Posted May 15, 2019 @James Ainsworth @Victor Hi Both, thanks for the info appreciate the feedback Link to comment Share on other sites More sharing options...
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