gwynne Posted April 30, 2019 Posted April 30, 2019 Hello So I have the below setup in the progressive capture, this capture I am testing with as you can see the Change type before pressing the Test(eee) button is Emergency However soon as I click it it does not retain the info and makes it go into a no change type I can go back and select it but no matter where I put that in the progressive capture it seems to skip that form and I need it to retain the info
James Ainsworth Posted May 1, 2019 Posted May 1, 2019 Hi @gwynne I have managed to set up a progressive capture that experiences the same thing that you are showing here. I have asked the development team to have a look. I'm also going to see if there is something I'm missing that can be used as a workaround. Regards, James
Victor Posted May 2, 2019 Posted May 2, 2019 @gwynne - in the support request you raised I advised of the circumstances of the issue occurring and provided a solution for you...
James Ainsworth Posted May 2, 2019 Posted May 2, 2019 We have also provide a fix to the initial scenario which should be available in the next Service Manager update.
gwynne Posted May 15, 2019 Author Posted May 15, 2019 @James Ainsworth @Victor Hi Both, thanks for the info appreciate the feedback
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