Progressive capture removes change type

[gwynne]

Hello

 

So I have the below setup in the progressive capture, this capture I am testing with  as you can see the Change type before pressing the Test(eee) button is Emergency

 

However soon as I click it it does not retain the info and makes it go into a no change type I can go back and select it but no matter where I put that in the progressive capture it seems to skip that form and I need it to retain the info

 

 

[James Ainsworth]

Hi @gwynne

I have managed to set up a progressive capture that experiences the same thing that you are showing here.  I have asked the development team to have a look.  I'm also going to see if there is something I'm missing that can be used as a workaround.

Regards,

James

[Victor]

@gwynne - in the support request you raised I advised of the circumstances of the issue occurring and provided a solution for you...

[James Ainsworth]

We have also provide a fix to the initial scenario which should be available in the next Service Manager update.

[gwynne]

@James Ainsworth @Victor Hi Both, thanks for the info appreciate the feedback