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Posted

@dwalby ok then, you could use this field from requests table:

image.png

 

However, this will give you the time in seconds, not sure it is a format you would find useable...

Posted

@Deen @dwalby - actually yeah, is the Request Resolve Time that gives the time it took to resolve the request, not the Request Resolve Seconds (which is the time request needs to be resolved by). So, scratch my above reply, and use Request Resolve Time :) 

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