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Change to category display formatting


Dan Munns
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Hi all,

Has there been a change to the way the categories are displayed? 

On all the tickets raised today (at least) the category has changed to this:

IncidentsSoftwareOther

from this:

Incidents->Software->Other

and has messed up a few widgets we have on the wall board.

 

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Guest Ehsan

Hi @Dan Munns,

This was rectified in a Service Manager build that went Live this morning. Please update to this build.

In the Profiles configuration, the Name Separator was blank and since then, the server enforced this property. This went unnoticed and we've rectified this in the server (to apply a default separator of ->) and through Service Manager, to update all default Profiles to include a Name Separator (if none existed before).

image.png

Thanks

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