Dan Munns Posted March 27, 2019 Share Posted March 27, 2019 Hi all, Has there been a change to the way the categories are displayed? On all the tickets raised today (at least) the category has changed to this: IncidentsSoftwareOther from this: Incidents->Software->Other and has messed up a few widgets we have on the wall board. Link to comment Share on other sites More sharing options...
Guest Ehsan Posted March 27, 2019 Share Posted March 27, 2019 Hi @Dan Munns, This was rectified in a Service Manager build that went Live this morning. Please update to this build. In the Profiles configuration, the Name Separator was blank and since then, the server enforced this property. This went unnoticed and we've rectified this in the server (to apply a default separator of ->) and through Service Manager, to update all default Profiles to include a Name Separator (if none existed before). Thanks Link to comment Share on other sites More sharing options...
Dan Munns Posted March 27, 2019 Author Share Posted March 27, 2019 Thanks @Ehsan Updating now Link to comment Share on other sites More sharing options...
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