Giuseppe Iannacone Posted February 25, 2019 Share Posted February 25, 2019 when I try to create a New Project I get this error: Link to comment Share on other sites More sharing options...
AlexTumber Posted February 25, 2019 Share Posted February 25, 2019 @Giuseppe Iannacone Sorry to hear you are having problems. This looks like the index storage value has failed to create on install. I will ask our support team to investigate. Alex Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted February 25, 2019 Author Share Posted February 25, 2019 @AlexTumber Thank you, I'll be waiting for an update 1 Link to comment Share on other sites More sharing options...
AlexTumber Posted February 25, 2019 Share Posted February 25, 2019 @Giuseppe Iannacone If you log into the Hornbill Admin Tool and you go to System >> Data >> Index Storage, can you see the following entry? If not, can you get in contact with our support team and give us admin access so that we can create the index storage for you? Thanks Alex Link to comment Share on other sites More sharing options...
Giuseppe Iannacone Posted February 25, 2019 Author Share Posted February 25, 2019 @AlexTumber I fear there's not... and also could you ask to open a case on our success portal? it seems like i'm not able to log a new support request. 1 Link to comment Share on other sites More sharing options...
AlexTumber Posted February 25, 2019 Share Posted February 25, 2019 @Giuseppe Iannacone We have recreated the index storage so if you refresh you should see it in the list. Can you successfully create a new project now? Alex Link to comment Share on other sites More sharing options...
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