Error Creating Project

[Giuseppe Iannacone]

when I try to create a New Project I get this error:

[AlexTumber]

@Giuseppe Iannacone Sorry to hear you are having problems.

This looks like the index storage value has failed to create on install. I will ask our support team to investigate.

 

Alex

[Giuseppe Iannacone]

@AlexTumber Thank you, I'll be waiting for an update

[AlexTumber]

@Giuseppe Iannacone If you log into the Hornbill Admin Tool and you go to System >> Data >> Index Storage, can you see the following entry?



If not, can you get in contact with our support team and give us admin access so that we can create the index storage for you?

Thanks

 

Alex

[Giuseppe Iannacone]

@AlexTumber I fear there's not... and also could you ask to open a case on our success portal? it seems like i'm not able to log a new support request.

[AlexTumber]

@Giuseppe Iannacone We have recreated the index storage so if you refresh you should see it in the list. Can you successfully create a new project now?

 

Alex