Ann-MarieHolloway Posted January 30, 2019 Share Posted January 30, 2019 Good Morning, I've had a quick look at the announcements, however I couldn't see anything relating to an issue accessing Service Manager. All of our analysts have reported being unable to access Service Manager as the page simply hangs on IE and Google Chrome. It appears to take an age to load, for those who are already logged in. Is there a general problem today? I am also looking internally to ensure this is not an issue with our network. Many Thanks Ann-Marie Link to comment Share on other sites More sharing options...
Victor Posted January 30, 2019 Share Posted January 30, 2019 @Ann-MarieJones - there is an option available to you to check for any potential issues on our side. If you navigate to https://www.hornbill.com/support, type in your instance ID and your email, you will be then taken to a page with support options available for your organisation, but more importantly with an instance status check which shows if there are any such issues. As you can see, from our end all looks ok... Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted January 30, 2019 Author Share Posted January 30, 2019 My apologies, I had completely forgotten about that link. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now