JO_7001 Posted December 6, 2018 Share Posted December 6, 2018 We have created a Change Management policy which is working, however we would like to amend the task for Approval. Is there a built in email template that can be used to email the CAB Approver(s) which has the "Approve" & "Reject" buttons in the email? Do we have to amend the BPM Process to add a task at the Approval Node to email Co-worker? Thanks Link to comment Share on other sites More sharing options...
Steven Boardman Posted December 6, 2018 Share Posted December 6, 2018 @JO_7001 there is a system setting under admin console > service manager > settings which will automate the sending of the confirmation email on ALL authorisation tasks if enabled So nothing to change in your business process, just beware it is a global setting so will apply to all authorisation tasks in all processes If you want to tweak the content / layout of the email that is sent - the default email template is TaskAuthoriserNotification Hope that helps Steve Link to comment Share on other sites More sharing options...
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