HGrigsby Posted August 6, 2018 Share Posted August 6, 2018 We have a report set up to run to show updates to tickets by email which is scheduled to run daily. It worked fine until 21st July with 54 records and on 24th July, when it started showing no results. Looking at the report it looks like the update type has changed from "system" to "email" Was there an update around this time to change this? thanks Helen Link to comment Share on other sites More sharing options...
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