dwalby Posted August 3, 2018 Share Posted August 3, 2018 Hi all, Is there a variable to add the 'Workaround' of a Known Error/Problem to an e-mail template? Thanks in advance Link to comment Share on other sites More sharing options...
dwalby Posted August 23, 2018 Author Share Posted August 23, 2018 Sorry to bump this, @Victor @James Ainsworth do either of you know if this is possible? Link to comment Share on other sites More sharing options...
Victor Posted August 23, 2018 Share Posted August 23, 2018 @dwalby - apologies, I missed this post... To answer your question, no, there is no variable for the "workaround" currently Link to comment Share on other sites More sharing options...
dwalby Posted September 12, 2018 Author Share Posted September 12, 2018 @Victor thanks, in that case please could this be raised as an enhancement request? Link to comment Share on other sites More sharing options...
Victor Posted September 12, 2018 Share Posted September 12, 2018 @dwalby - I'll mark this post as enhancement request and our dev team will advise forward Link to comment Share on other sites More sharing options...
dwalby Posted September 17, 2018 Author Share Posted September 17, 2018 @Victor just a thought, as a workaround to this, is it possible to mirror/populate a custom field from the workaround - then use the custom field within the e-mail template? Link to comment Share on other sites More sharing options...
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