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Error logging into Hornbill


colind
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@colind this happens because the affected users have the "Hornbill Service Manager System Role" assigned to them. This role, as the name implies,  is a system role and, as mentioned in the description, should not be assigned to users. Please log into your instance with a user having the appropriate rights and remove this role from the affected users.

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Hi Victor

Many Thanks, the users affected can now log-in.

Is this a historical issue, or just affected users on latest release. I cant believe the 2 users in question were allocated the role yesterday

Thanks

 

 

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