Michael Sharp Posted July 3, 2018 Share Posted July 3, 2018 Since the most recent update to Service Manager, one of my users now sees the Cancel Ticket function however they are unauthorised to do this (and never had this before). This seems to be present on new tickets raised but not on historical tickets. Further to this, the cancel function fortunately doesn't work properly for this user but is a concern for me. Please can someone have a look at this? At this point is a cosmetic issue but would prefer peace of mind on this. Regards, Mike. Link to comment Share on other sites More sharing options...
Victor Posted July 3, 2018 Share Posted July 3, 2018 @Michael Sharp this was brought into our attention this morning and our dev team is preparing a patch update to fix this issue. I'll update this when the patch is ready. 1 Link to comment Share on other sites More sharing options...
Victor Posted July 3, 2018 Share Posted July 3, 2018 @Michael Sharp 1 Link to comment Share on other sites More sharing options...
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