clampj Posted June 11, 2018 Share Posted June 11, 2018 Hi Apologies if there is already a thread about this but searching using the words email and format brings back lots of entries. When a user emails an update to a ticket and then the subsequent email update notification goes out to the team it has no formatting. It's been like this since day one for us. How do I correct this? It looks horrible. Thanks J Link to comment Share on other sites More sharing options...
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