FAQ Published by

[Joyce]

Hi,

Which table and column can I get the name/ user ID of a person who publish/ create an FAQ. 

We are following up on our FAQ feedback from users. We need to know who created them in case they need to be changed/ improved.

 

Thanks.

Regards,

Joyce

[Joyce]

5 hours ago, Joyce said:

Hi,

Which table and column can I get the name/ user ID of a person who publish/ create an FAQ. 

We are following up on our FAQ feedback from users. We need to know who created them in case they need to be changed/ improved.

 

Thanks.

Regards,

Joyce

 

[Lyonel]

@Joyce you can’t

[James Ainsworth]

Hi Joyce,

As mentioned by Lyonel, we don't currently track the user that created an FAQ.  We will take this into consideration for a change to be raised in order to provide this.

Regards,

James

[Joyce]

Thanks for letting me know

[James Ainsworth]

Hi @Joyce

We are close to completing some work that will capture the user who created the FAQ.  This will be visible on the FAQ when editing the FAQ and also it will be available in the database for reporting.

We should expect this to be available in the coming weeks.  I'll update the post again once it is available.

Regards,

James

[Joyce]

Thanks James. This will be helpful

[James Ainsworth]

Hi @Joyce

I just wanted to confirm that this is now available in the live environment.  You may find that your existing FAQs will not have this as at the time, the data wasn't being captured.  However, it will be available on all new FAQs 

Regards,

James

[Joyce]

Thanks for the update @James Ainsworth. This will be useful when reviewing the quality of our FAQs.

 

Regards,

Joyce