HHH Posted March 23, 2018 Share Posted March 23, 2018 I got a question from one of our analysts today if Service Manager autosaves drafts of updates somehow. The scenario would be the following. Analysts takes call and raises request, before being done he/she accidentally or on purpose navigates away from page thus losing all the entered text. Is there an autosave/restore function for the text that was answered? Link to comment Share on other sites More sharing options...
Steven Boardman Posted March 23, 2018 Share Posted March 23, 2018 @HHH there isn't a auto-save option in progressive capture i am afraid - there is however a message they should be seeing if they try to navigate away without having completed their progressive capture letting them know what will happen if they do so and requiring them to accept this? It is quite common to need to multi-task and one approach to this is to have multiple tabs open so you can leave the progressive capture open on one tab and check or work on something else in another tab Hope that helps Steve Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now