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Service Desk calendar link into Outlook Calendar

Grant Fettis

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It would be really useful if activities in the Service Desk Calendar could be linked so they automatically populate the Outlook calendar.  For example, if a task was scheduled and assigned to an individual in Service Desk it would automatically appear in their Outlook calendar.  Are their any plans for this? 

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  • 4 years later...

Does this facility allow the event to be created within the calendar of an Individual? Looks impossible to set-up a list of Calendar IDs for all our people? I guess it creates it in a Group Calendar and sends invitations to those who need it?

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