HHH Posted October 12, 2017 Share Posted October 12, 2017 Hi, I need some help figuring this out. We have a request that one of our organisation managers wanted to see despite not being part of the assigned or supporting teams. So I added him as member to the request. When he logs in he can see that there is a request but he cannot open or view it. See attached screenshot. Is this a bug or is there some setting I have missed. He has the Incident Management User and Collaboration roles and the request is an incident. The request in question is resolved. Link to comment Share on other sites More sharing options...
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