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Unable to open request


m.vandun
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Hi,

I created a new request based upon an email. Now I'm unable to open this request. It keeps hanging on loading. I noticed when creating the request it was very slow in the editing of the request details as well.

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Regards,

Mark

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@m.vandun I was able to access this request, however, | noticed the request description contains a very large amount of text (over 71,000 characters spread in over 1,300 lines of text). Were you able to access the request after all, perhaps due to the description having so much text, it takes a bit longer to open it? I can also see the assigned analyst did some work on this request so maybe a temporary issue or isolated to specific users (such as yourself)?

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