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Posted

While trying to create a view to see a customers calls (why can't we just click on the name from a request???), I noticed the names were being cut off. Not normally a problem until had a two customers with the same name (had different usernames). Can we make the selection box enlarge to include the whole name/ usersname (bit in brackets).

See the below image which illustrates my issue.

.59353b4b3b620_customernamebeingcutoffinview.thumb.png.cee41ef61c1b575caab7b0ebde8d6ba7.png

Guest Ehsan
Posted

Hi @nasimg,

We can expand the size of the Customer search option although it would be important to standardise the size for all options. The other option to dynamically change the font size. We will investigate this and get back to you.

Thanks,

Ehsan

Posted

Hi @Ehsan

Thanks - much appreciated

Nasim

 

Guest Ehsan
Posted

Hi @nasimg,

We have looked into the Customer search option and I am pleased to inform you that we have made a change to improve the visibility of the results. This change will be made available through an update to the Collaboration Core, very soon.

Thanks,

Ehsan

Posted

Hi @Ehsan

Great news and thanks for the update.

Nasim

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