RobertHall_CBC
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Ticket Status missing from Email
RobertHall_CBC replied to RobertHall_CBC's topic in Service Manager
Anyone have any thoughts about this? -
We have noticed that when sending an email to a Customer from a ticket, the status is missing: Does anyone get the same or know how to resolve it?
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On our Hornbill platform there is an error when trying to raise a incident - Progressive capture 'CBC Service Process' load error! No capture id found for CBC Service Process So, it would seem to be a configuration issue with our services, but how can we resolve it?
