Help, Change BP now not picking up

[gwynne]

Not sure if I have hit a button or what but My change process is now not working, progressive capture is picking up but it does not seem to assign to request creator as per the Business process. Checked in service and change service is set to use the correct Process and I have checked im in the team that it checks against.

 

Not sure whats going on was working 30mins ago

 

HELP  

[James Ainsworth]

Are you in a position to check the logs in administration to see if there are any errors or warnings?  Maybe also worth checking that the process that it should be executing is still enabled in administration.

 

[gwynne]

Thanks for the feedback looks like there was a an issue with a process between 11:00 - 12:00, thanks to yourself and support getting back to me so quickly