gwynne Posted July 2, 2016 Share Posted July 2, 2016 Please can some explain to me what the new option you get when rasing a ticket from email. I can see you can apply the ticket to a timesheet category but what time recording does it do. Does it log email time? , Actions in the ticket? duration ticket is in the system? plus it does not seem to update anything currently as I closed the ticket and nothing applied in the timesheet against my name? Regards Gareth Link to comment Share on other sites More sharing options...
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