Lee C Posted April 10, 2024 Posted April 10, 2024 Hi I have had a look through the online guides and i am struggling a bit I want to be able to find out how many times a certain catalog ID portal form has been raised in the last 3 months and also the average response time its taken to resolve them Can anyone point me in the right direction how i can set this up? Thanks
Steve Giller Posted April 15, 2024 Posted April 15, 2024 @Lee C Please try to avoid tagging people unless they are already directly involved in a discussion, as this gives the impression that someone is already leading the conversation and, especially in cases like this where the person you've tagged is not the most suitable for the topic, can prevent you getting the answers you need as it may discourage other users from responding. I've also moved this topic to the correct "Reporting" forum.
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