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[Auto Tasks] Get Card Details - Entity Type and Entity ID


samwoo

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Good morning,

I would like to request for an enhancement to extend the Auto-Task functionality so we can retrieve the Entity Type and Entity ID.

Entity Types

  • Requests
  • Task
  • Card
  • Email
  • Document
  • Supplier
  • Supplier Contact
  • Post
  • Note

Entity ID

The ID/Reference number of that Type

Use Case

Allows us to retrieve information from that Entity or even to update that Entity within a Board Manager Auto Task.

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The entity Id will be stored in the Key field and you can use the getCardInformation operation to get the Type which will tell you the related object, note the type will be one of the following values:

  • core.activitystream.post
  • core.email
  • core.task
  • customermanager.organisation
  • docmanager.document
  • note
  • projectmanager.project
  • projectmanager.task
  • servicemanager.changeRequest
  • servicemanager.incident
  • servicemanager.knownError
  • servicemanager.problem
  • servicemanager.release
  • servicemanager.serviceRequest
  • Thanks 1
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Hi @TrevorHarris,

Great stuff! I hadn't noticed that but I can see it now - cheers for that!

So completely ignoring this request, the only thing left in my case, is my other request for Task Automations within the Workflows/AutoTasks (as linked in my previous post).

Cheers for responding so quickly on this thread Trevor.

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