Paul Welby Posted February 22 Share Posted February 22 Hello I have been informed by our service desk that emails are no longer automatically coming into the inbox? has there been any updates made that would effect this or could it be that we have maybe deleted or changed something that we shouldn't.... I have done basic checks but cannot see anything out of the ordinary? Any advice would be appreciated. Thanks Paul Link to comment Share on other sites More sharing options...
Keith Stevenson Posted February 22 Share Posted February 22 @Paul Welby From the logs it appears the Username or password associated with the account is wrong. These should be checked and re-entered in Hornbill PopCmdSent: <base64 string in XOAUTH2 format> PopCmdResp: -ERR Authentication failure: unknown user name or bad password. POP3 response indicates failure. AUTH_XOAUTH2_response: -ERR Authentication failure: unknown user name or bad password Kind Regards Link to comment Share on other sites More sharing options...
Paul Welby Posted February 22 Author Share Posted February 22 @Keith StevensonThank you for this information, I have passed it on to our Infrastructure team to investigate. Link to comment Share on other sites More sharing options...
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