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The user type field is disabled as there are no alternative types left on your subscription


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Posted

When looking at a user details in Platform Configuration -> User & Guest Access -> Users, I get the following blue error in the bottom right of the screen.

image.png.831c32b87136c427c363d9d0705df70f.png

Info - The user type field is disabled as there are no alternative types left on your subscription.

No issue with user accounts, and staff are able to access the self service portal, so this is not affecting service.  But always a worry when you get an warning message.

Posted

@Mark (ESC) as the per label of the message this is an Info (Information) message, not a warning. Warning (and error) messages are always labeled as such and have distinctive colours: orange for warnings, and red for errors).

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