gabraham Posted November 8, 2023 Share Posted November 8, 2023 I am trying to register my device in Hornbill to start testing the app prior to rollout to the rest of the team. When accessing the Devices tab in the account screen, I do not get an option to add a device. As we use SSO I believe that we will need to sign up in this way. I believe that this may have been working at one stage, is there a setting that I need to activate to allow this or something else that I am missing? Link to comment Share on other sites More sharing options...
Steve Giller Posted November 8, 2023 Share Posted November 8, 2023 It would be worth checking whether the Disable device pairing on user profile setting is checked in the Admin->User & Guest Access->Users->{USER NAME} area. Link to comment Share on other sites More sharing options...
gabraham Posted November 8, 2023 Author Share Posted November 8, 2023 Perfect, that sorted it. Thanks 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now