Email Routing Rules Expression

[will.good]

HI,

We have a rule set up

mailbox = 'helpdesk' AND fromAddress LIKE 'references@backgroundchecking.experian.com' or subject LIKE '%Reference Request%'

how can I format this so that the initial mailbox = 'helpdesk' is included in the subject LIKE expression? and not just the fromAddress part?

[Victor]

@will.good

Does this help?

 

[will.good]

3 minutes ago, Victor said:

@will.good

Does this help?

 

Yes it does, thank you!

If I have understood correctly, the correct way to format this would be mailbox = 'helpdesk' AND (fromAddress LIKE 'references@backgroundchecking.experian.com' or subject LIKE '%Reference Request%')

Meaning it will be mailbox = helpdesk AND either from Address references@backgroundchecking.experian.com or subject LIKE '%Reference Request%'

[Victor]

@will.good yep, that is correct. Welcome to the wonderful world of logical operators  ... Well, I say wonderful...