Notifications disappear from notification bell in forum

[Estie]

Hi,

The notifications bell at the top of the forum is very useful as it shows the number of new or unread notifications as a red number.  However I notice when I click on it to see the new notifications the number on the bell disappears - which happens whether I have not read any of the notifications or whether I have read just one.  This means that if I don't have time to read them all at once, I can forget that there are still new notifications.

Is there any way to enable the count on the bell to remain and show any unread notifications?

Is there also a way to make it more obvious which notifications are new/unread and read?

Many thanks

[Steve Giller]

Unfortunately the Forum is not a Hornbill Product so we have no control over that behaviour.

It's something I have to admit that has annoyed me on occasion, but from my (relatively brief) search of their FAQs is not something that I can see being addressed.