Make 'Likes' update status of Requests

[talltim]

Currently, if a request has been updated it appears in the agent's list highlighted so they can check. If a customer 'likes' a post then the request is not highlighted

Several times recently I have placed requests on hold awaiting feedback, without realising that the customer has answered a query by liking a post, often a good way down the request.

[Victor]

Not a forum thread. Moved from Home - About the Forum - Suggestions and Feedback to the relevant section.