Export ticket

[billster]

Hi all,

is there a way to export an incident/service request with a trail of the full timeline and reference number?

 

[James Ainsworth]

Hi @billster

Thanks for your post. The best bet is to use the print option and print to a PDF. As part of the printing, you can select what information you wish to include.

[James Ainsworth]

If you click on the Timeline Options you have further options to select how much information is included in the printout of the timeline.