Two rows showing in a simple report for our Services - do we have duplicated data?

[Berto2002]

I made a quick report to see a list of all of our services and there were 272 rows which is about double what we have.

On review, I find each Service shows-up twice but the second row in each case only has a sub-set of the data; it's a kind of 'ghost' record.

Have we got duplicates? Do I log this with Support?

Example:

At the back of my mind I seem to remember a report we had done only included records with "Default Service Language" as "is set" and I wondered why. All the 'true' rows (i.e. ones with the most data) have this set. Is this why? Is this by design?

[Steve Giller]

One is the Template and the other is the Translated Service - as you're almost certainly just using en-GB you will have one "duplicate" but if you had Services translated into other languages there would be more.