Osman Posted July 6, 2023 Share Posted July 6, 2023 Afternoon All, I have been searching and searching and have yet to find the answer. Is it possible, without amending every BPM, to notify a Team when a ticket is assigned to them? Thanks Osman Link to comment Share on other sites More sharing options...
Steve Giller Posted July 6, 2023 Share Posted July 6, 2023 I think that the Service Manager Notification Settings page should be what you need here. If you can review that and then post back with any remaining questions. Link to comment Share on other sites More sharing options...
Osman Posted July 7, 2023 Author Share Posted July 7, 2023 Hi Steve, Thanks, that is perfect, exactly what I was looking for. Much appreciated Osman Link to comment Share on other sites More sharing options...
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