Bulk update tickets for multiple different services

[Fizza]

In our environment we often have to update multiple tickets with the same updates and I believe there is a function in VelocITy to bulk update multiple tickets (via selecting the tickets with the tick boxes on the left and using the 'Actions'. However it seems that tickets need to be under the same service for a bulk update. It'd be very useful if we were able to bulk update tickets from multiple services (both incidents and service requests), is this something that is possible/is this a feature that could be implemented at some point?

Thanks!

[CraigP]

Hi Fizza

I think you may be looking for the com.hornbill.servicemanager.requestList.restrictions.service and com.hornbill.servicemanager.requestList.restrictions.type Application Settings under Service Manager