Isobellucas Posted June 7, 2023 Share Posted June 7, 2023 Have a user who is getting the attached error when trying to raise a ticket. However I'm able to access as well as my team. I have the user is questions diagnostic logs to hand if needed? Link to comment Share on other sites More sharing options...
James Ainsworth Posted June 7, 2023 Share Posted June 7, 2023 Hi @Isobellucas Thanks for your post. If this is only happening to this one user, their rights and roles probably need a closer look. As you have a Premier Success plan I'd suggest raising a support ticket as they will be able to look at the logs and backend data to investigate. Link to comment Share on other sites More sharing options...
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