Callum Blanshard Posted January 19, 2023 Share Posted January 19, 2023 Hi, I need to create a new user with the same email address as a user that left 3 years ago. How do I do this please? I get an email saying the old user is archived, but no option to delete the leaver's account? Link to comment Share on other sites More sharing options...
Steve Giller Posted January 19, 2023 Share Posted January 19, 2023 If we're creating a Co-Worker then the Archived User can be found in the Admin Tool under the Platform Configuration section and the Users option. This defaults to Active Users, so you will need to change the dropdown. Link to comment Share on other sites More sharing options...
Callum Blanshard Posted January 23, 2023 Author Share Posted January 23, 2023 Thanks, I can see them in there. How do I delete them from the system so that I can create a new account with that email address? Thanks Link to comment Share on other sites More sharing options...
Steve Giller Posted January 23, 2023 Share Posted January 23, 2023 Select the User(s) you wish to delete then click on the Delete button: Link to comment Share on other sites More sharing options...
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