liam Posted January 19, 2023 Share Posted January 19, 2023 To get to the known issues section, users need to click on the service on the company homepage to get through to IT Support. This means they never check out the problems we are already dealing with! (1 too many clicks for them, bless) Would it be possible to make the Known Issues visible on the company home page for services where there are known issues? This would really drive up engagement with the portal for us. 1 Link to comment Share on other sites More sharing options...
Victor Posted January 19, 2023 Share Posted January 19, 2023 @liam you can have (create) a link on the main page that would take them directly to the known issues section on IT Support... Link to comment Share on other sites More sharing options...
liam Posted January 19, 2023 Author Share Posted January 19, 2023 That's still an extra click. I want them to be able to click "me too" on the company home page... 1 Link to comment Share on other sites More sharing options...
will.good Posted January 19, 2023 Share Posted January 19, 2023 +1 A known issues / problems widget would be really useful Link to comment Share on other sites More sharing options...
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