Asset - Owner/team notified

[Salma Sarwar]

Hi,

 

In a procap if an asset is selected, could there be a node in the BPM to retrieve the asset owner, this should then allow an email to be sent to the asset owner, notifying them that a ticket has been logged against their asset.

Kind Regards,

Salma

[Steve Giller]

You can link any number of assets to a Request - how would the BPM know which of them you wish to use?

[Salma Sarwar]

Hi Steve,

 

In the procap we have got a list of assets in a dropdown for the user to select.

 

Kind Regards,

 

Salma