No option for Customer portal in the Forum, just Employee portal?

[Adrian Simpkins]

Hi,

I have raised a few posts around the external Customer portal, rather than the internal Employee portal but there does not appear to be an option when selecting from the offered list, and this results in comments around this is in the wrong location - can  you confirm what I should post a customer portal query against please ? Should I just use the Employee portal option?

Many thanks

[Martyn Houghton]

@Adrian Simpkins

I have been raising our Customer Portal post under 'CRM & External Customer Service & Support'

https://community.hornbill.com/forum/153-crm-external-customer-service-support/

Cheers

Martyn

 

[Adrian Simpkins]

Thanks Martyn, I think i need new eyeballs ! 

Many thanks as always