Berto2002 Posted September 5, 2022 Share Posted September 5, 2022 I found myself as the user of one of the tickets in the system and when I went to update my request, on the portal, the box immediately below the "update" tab header is all grey. This made me think that there was nowhere for me to put my update. In fact, if I click into the area it goes white and I am able to update it. But this is in contrast to the "attached" tab where it is clear by the use of a white field where the customer may enter information. Can I request that the user interface be updated so that the update field shows in white for the customer? Update tab but no WHITE showing: WHITE showing when I click and type: WHITE showing with placeholder text before I type to show me where I can type: I don't think these are things we configure our end are they? Berto Link to comment Share on other sites More sharing options...
James Ainsworth Posted September 12, 2022 Share Posted September 12, 2022 Hi @Berto2002 I've not looked at it yet, but the latest release notes suggest that this has been changed for you. suggest 1 Link to comment Share on other sites More sharing options...
Berto2002 Posted September 12, 2022 Author Share Posted September 12, 2022 Nothing yet but I will look-out: Link to comment Share on other sites More sharing options...
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